Frequently Asked Questions
Find answers to common questions about your D U V A L ® experience.
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. Our garments are designed with a modern tailored fit; if you are between sizes, we recommend sizing up.
Can I modify or cancel my order after it has been placed?
To ensure rapid delivery, processing begins immediately. Orders can be modified or cancelled within 60 minutes of placement by contacting our concierge team.
What materials are used in D U V A L ® collections?
We source premium textiles including organic cotton, Italian leathers, and sustainable synthetics to ensure longevity and superior hand-feel.
Do you ship internationally?
Yes, D U V A L ® offers worldwide shipping. Duties and taxes are calculated at checkout for a seamless delivery experience.
How should I care for my garments?
Specific care instructions are provided on the inner label of each piece. Generally, we recommend cold washing and air drying to preserve fabric integrity.
When will out-of-stock items be replenished?
Many of our pieces are limited edition. You can sign up for 'Back in Stock' notifications on the product page to be alerted of any restocks.
